Since 1991, Industrial Repair Service has been reducing downtime and cutting maintenance costs for manufacturing plants across the nation. Consider us to be your cost-efficient alternative to buying industrial electronic equipment new from the OEM. We specialize in old and obsolete equipment. No job is too big for our experienced and highly trained technicians.
Our team repairs, rebuilds, and refurbishes industrial electronic equipment, all the way down to component level! The process is simple. We start by evaluating your equipment, at no cost to you! We then identify failing components and consider all repair and rebuild options. Once we evaluate, we then repair units after our flat-rate quote is approved by you. After we repair your unit we test it with the appropriate tools. Lastly, we do the final quality assurance check before shipment.
Industrial Repair Service bridges the gap between the plant managers and the OEM. We are here to help you once the OEM’s warranty has expired. Our technicians average over 25 years of experience and come from all over the world. We are customer driven, technology focused, and ISNetworld certified.
We offer two In-Service Warranties:
All Robot and Servo Motor repairs are covered by our 18 Month In-Service Warranty. Electronic repairs are covered by our 24 Month In-Service Warranty. Our warranties cover the entire unit and not just the parts we repaired or replaced. Give us a call today, we look forward to becoming your reliable repair service provider.
Our team of factory trained technicians and system engineers have an extensive range of equipment knowledge. We provide a line of repair services that are encompassed under one roof.
We stand by the commitment to provide value to our customers. We offer two warranties that guarantee unmatched coverage. All Robotic and Servo Motor repairs are covered by our 18 Month In-Service Warranty. Electronic repairs are covered by our 24 Month In-Service Warranty.
Servo Motors, Robots, Valves
Electronics
What does In-Service mean? Other repair companies start their In-Service Warranty when the part is shipped back to you. Our In-Service Warranty starts when the part is installed in your machine.
By tracking In-Service Warranties, we are ensuring that our customers' parts and units will work as intended when needed. In addition, our warranty covers the entire unit and not just the parts we repaired or replaced.
1. Inventory Control Ship us your repair or arrange for a FREE pick-up to get started. Once we receive your unit, and enter it into our custom tracking system, your repair will be logged into our secure online Customer Portal where you can track the entire process from start to finish. We include tracking and notification alerts throughout the entire process.
2. Quoting & Approvals We quote repairs on a flat-rate basis. Most items are quoted within 24 hours. Our Account Managers and Customer Service team will verify that you received your quote and then confirm all your repair details. The repair process will only begin upon your approval.
3. Testing & Parts A technician is assigned to your unit for repair. We use state of the art equipment and test stands to run full-load and systems tests. We stock thousands of parts in-house which allows for fast and efficient turn-around time on your repair.
4. Quality Control Once your unit is repaired it is sent to quality control for inspection. The unit is prepped and cleaned thoroughly and prepared for shipment. Your item is carefully packaged with foam and anti-static bags and arranged for pick-up. Your item is sent out the door automatically backed by our In-Service Warranty.
Since 1991, Industrial Repair Service has been recognized with the highest customer satisfaction rating in the industry. We pride ourselves on treating all who work with us like family!
