Industrial Repair Service is the leading Independent Repair Service Provider (IRSP) for the automation and energy industry. Operating for over 28 years, our mission is to reduce your downtime and cut maintenance costs for any type of production line. Industrial Repair Service specializes in servicing old and obsolete equipment. We work to keep your manufacturing plant, wind farm, or solar field up and running without breaking the bank. The cost of new equipment (from the OEM) isn’t cheap, nor is upgrading obsolete technology. Ordering replacement parts from your OEM often keeps a unit down for weeks because the parts are coming from overseas. Why replace your equipment when you can repair for about half the cost of new? Partnering with the right IRSP who can fix and test your equipment is critical, and can help you avoid big (and costly) headaches down the road.
Industrial Repair Service repairs, rebuilds, and refurbishes industrial equipment, industrial electronics, and components such as: circuit board repair, AC Drive repair and DC Drive repair plus full load testing, VFD repair, converter repair and IGBT repair, servo motor repair and spindle motor repair, power supply repair, industrial food inspection equipment repair and calibrations, robot repair, power supply repair, touchscreen repair, HMI repair, PLC repair and much more. We identify high failure components on units and complete evaluations, inspections, troubleshooting, and bench level testing through state of the art test equipment.
Industrial Repair Service bridges the gap between the plant managers and the OEM. We help you find ways to improve the reliability and performance of your equipment and develop preventative repair action plans after the OEM’s warranty has expired. We hire the most experienced technicians to work on your equipment. Our technicians average over 25 years of experience and come from all over the world. We have We are customer driven and technology focused. Our staff is trained in numerous manufacturing brands and models ranging from our parts department all the way to our sales team. We offer two industry-leading In-Service Warranties for our clients. All Robots and Servo Motor repairs are covered by an 18 Month In-Service Warranty. All Electronic repairs are covered by a 24 Month In-Service Warranty. Our warranties cover the entire unit and not just the parts we repaired or replaced. Give us a call today, we look forward to becoming your Independent Repair Service Provider (IRSP).
Electrical Apparatus Magazine: April Issue, Barks Publication’s Electrical Apparatus Magazine, featured a cover story on Industrial Repair Service. An exclusive behind the scenes look into our business: http://barks.com/ea-the-april-2018-ea-issue-is-getting-windy/. Download PDF here.
June Edition, Editor and Publisher highlights Industrial Repair Service in an article called, “When is the Right Time to Repair, Replace, and Refurbish Printing Equipment?” by Jerry Simpkins. Click the E&P logo to link to the article or download PDF here.
Our team services an extensive range of equipment as well as specializing in old and obsolete equipment.
We stand by the commitment to provide value to our customers. We offer two industry-leading warranties. All Robotic and Servo Motor repairs are covered by an 18 Month In-Service Warranty. Our Electronic repairs are covered by a 24 Month In-Service Warranty.
Servo Motors and Robotics
What does In-Service mean? Our In-Service Warranty starts when the part is installed in your machine and not when it is shipped back to you like other repair companies. By tracking an In-Service Warranty, we are providing our customers with the peace of mind that the part or unit will work, as intended, when needed. In addition, our warranty covers the entire unit and not just the parts we repaired or replaced.
Industrial Repair Service offers the best service in the industry. You can count on our technicians to get your equipment up and running as quickly as possible.
1. Inventory Control Ship us your repair or arrange for a pick up. We receive your unit and enter it into our custom tracking system with a bar code for the unit itself as well as a location bar code in our warehouse. Your repair is also logged into our secure online Customer Portal where you can track the entire process from start to finish with tracking and alert notifications in between.
2. Quoting & Approvals We quote repairs on a flat-rate basis. Most items are quoted within 24 hours. Our account managers and customer service team verifies that you've received your quote and confirm all details. The repair process begins upon your approval.
3. Testing & Parts A technician is assigned to your unit for repair. We use state of the art equipment and test stands to run full-load and systems tests. We stock thousands of parts in house which allows for fast and efficient turn-around time on your repair.
4. Quality Control Your repaired unit is sent to quality control. The unit is prepped and cleaned thoroughly and prepared for shipment. Your item is carefully packaged with foam and anti-static bags and arranged for pick-up. Your item is sent out the door backed by our 18 Month In-Service Warranty.
Over the past 25 years, Industrial Repair Service has been recognized with the highest customer satisfaction rating in the industry. We treat everyone who works for us and all of our clients like family. Our clients define their experiences working with the entire Industrial Repair Service Team and their reviews are the true awards.
"Once again you guys have bailed us out of a jam. We received the board today and installed it. I am very pleased to see the equipment back up and running as it should. I think all GP plants would benefit by using your company. I know this GP plant appreciates doing business with you. Thanks again and I'll be in touch the next time I have another crisis."T.S.
My intention is to thank you and your team for another good job! Tuesday morning I received the Mitsubishi controller you repaired, I installed it and it works great. Your team is my GO TO team.M.E.
I can tell you honestly, not one BorgWarner repair has ever been sent to [competitor]! IRS is doing a great job for us. You guys make me look real good. Thanks, I appreciate it!T.M.
Industrial Repair Service is, to put it mildly, Super Awesome. They have pulled me out of a jam more than once by repairing obsolete equipment or just with a very low cost repair on a moment’s notice. They have cut my down time and saved the day for me and the companies I have worked for as a Maintenance Planner. They are an excellent vendor to have in your tool box.A.L.
We have been using Industrial Repair Service for a few years now. They take great care of us especially since some of our electronics are obsolete and need to be fixed in an effort to keep older equipment in production.B.J.
That…was incredible, high level of customer service, respect, and courtesy that one can expect to get. While others may offer their services, your company offers it with a smile that’s fast and reliable.C.D.