Quick Ways to Reach Our Industrial Repair Experts

Quick Ways to Reach Our Industrial Repair Experts

By July 21, 2025 Service Tips
mobile phone being used to contact customer service

We understand that unexpected equipment failures can disrupt your workflow, but we’re here to help! From start to finish, you can expect our team to lead you every step of the way when tackling your repair. To get started, please get in touch with us first. Here are three easy ways to get a hold of one of our incredible sales representatives: 

TEXT US! 

Getting in touch to approve your repair can sometimes delay the process. Text messages provide you with the opportunity to ask quick questions and receive real-time status updates. Share your cell number with us, and we’ll send a text when your order is ready for approval. You can always text us about service availability or request a callback for an ongoing repair.  

Email Us at sales@industrialrepair.net 

Email is ideal for non-urgent inquiries, sending detailed repair specifications, or requesting a quote. While you don’t need to provide any specific information upfront (we’ll give you the necessary paperwork to ship your unit to our facility), providing the manufacturer and model number beforehand can be helpful, especially for pickups, to prevent any confusion during transit. Our team monitors emails closely and aims to respond promptly throughout the workday. 

Call Us at 1-800-950-2349 

For immediate assistance with critical breakdowns or to speak directly with a representative, a phone call is your fastest option. Our knowledgeable sales staff is ready to answer your questions, schedule a technician for your repair ASAP, or book a service at your convenience. Our lines are open Monday through Friday, 8 a.m. to 5 p.m. We also provide 24/7 emergency services.  

At Industrial Repair Service, we’re always looking for ways to enhance our customer service, and we never want equipment malfunctions to slow you down. No matter how you choose to connect, our team is ready to provide the reliable industrial repair services you need. Contact us today