Employee Spotlight: Getting to Know Ann Conley, Our Appointment Setter in Canton, Ohio

This July, we’re getting to know the person behind the calendar! In this interview, we chatted with Andrea “Ann” Conley, our amazing Appointment Setter based at Industrial Repair Service’s Ohio call center in Canton! We’ll learn more about her family history, her goals, and we also got an inside scoop on how she likes to spend her day off!
Meet Ann!
What’s one thing that instantly makes any day better?
If I helped someone smile. That honest smile, is worth everything.
What’s your favorite thing about Industrial Repair Service?
I really like the idea that we are here to salvage items that still have life and worth.
What’s the best advice you’ve ever received?
The best hand, is the outstretched one.
When it comes to your job, what’s one thing you’re really good at?
Talking 😊
What’s your favorite way to spend a day off?
Music of various genres – playing it, dancing it, singing it, watching it – and doing all of it with friends who enjoy the same.
What is a hidden talent of yours?
If I told you, it wouldn’t be a secret… would it 😉
What’s your go-to party trick?
…..to stay well hidden
What’s something about you or your family that you want everyone to know?
Our family (my maiden name -Nicholas-) has a Mountain Dulcimer at The Smithsonian Museum in Washington, D.C. It comes out for display on rotation, along with other old-time instruments stored there. My Dad and paternal Grandfather are featured vocal/instrumental artists as part of a recording also in the files at The Smithsonian, that comes out for playing at the same time as the old Dulcimer. They have both been there since I was in my early twenties.
What is one of your work-related goals this year?
To continually grow and learn so as to be of more value to my Outside Sales Reps. The more I know, and the better I work, the better I can help them grow their territories.
What’s your favorite lunch spot to visit during the week?
LOL … All of them! Ask everyone here 😊