A New Era for Industrial Repair Service: Website Enhancements, ARM-CO’s Launch, and an Expanded Blog Schedule
If you’re a longtime Industrial Repair Service customer, you may have noticed a few changes to our website recently… though “a few” might be an understatement. What you’re seeing is the result of a full website revamp designed to better serve the people who matter most to us: you.
This refresh marks a new era for Industrial Repair Service, one focused on clarity, efficiency, and providing faster access to the information and services you rely on to keep your operations running.
Why We Refreshed Our Website
The motivation behind our website redesign was simple. As our capabilities, industries served, and technology offerings have grown, we wanted our website to reflect who we are today and where we’re headed.
Our goal was to create an online experience that works as hard as you do.
Here’s what we set out to deliver.
A Clear View of Our Services and Industries
One of the biggest improvements you’ll notice is how clearly our services and industries are presented.
From industrial electronics repair and servo motors to drives, HMIs, valves, and testing capabilities, our updated site gives you a full picture of what we do right away. Whether you work in food processing, plastics, manufacturing, or energy, you can quickly determine if we’re the right fit for your repair needs without digging through pages.
The result? Less guesswork, fewer phone calls, and faster solutions.
Streamlined Forms for Faster Repairs
Downtime doesn’t wait, and neither should your repair process.
We’ve introduced simplified, streamlined forms that make it easy to tell us exactly what needs to be repaired. By capturing the right information upfront, we can build a faster, more accurate service plan tailored to your equipment.
This means:
- Quicker evaluations
- Fewer back-and-forth emails
- Faster repair timelines
All designed to get your equipment and your production back online sooner.
A More Intuitive, Mobile-Friendly Experience
Whether you’re on the plant floor, in the office, or on the road, access matters.
Our refreshed website features a clean, intuitive layout that works seamlessly across desktop, tablet, and mobile devices. Navigation is simpler, content is easier to find, and important information is never more than a few clicks away.
We’ve removed clutter and focused on usability, so you can spend less time searching and more time running your operation.
Built-In Time Savings
Time is one of the most valuable resources in any industrial environment. That’s why we redesigned our navigation to help you get in, get what you need, and get back to business.
Clear menus, logical page layouts, and improved search functionality all contribute to a faster, more efficient browsing experience.
A Smarter Way to Identify Parts
One standout feature of our new website is the part identifier tool.
Instead of guessing part numbers or manufacturer details, you can now upload a photo directly into our search bar. Our system instantly identifies the component, providing the manufacturer’s name and part number.
This allows you to bypass uncertainty and request a repair quote quickly, saving time and reducing errors before a unit ever arrives at our facility.
A Better Experience for New and Returning Customers
We’ve also introduced new customer features built around an intuitive UI/UX design.
Through our updated customer portal, you can:
- Manage account details through self-service tools
- Submit RMAs using a guided, step-by-step workflow
- Track repair status in real time
These improvements create a smoother experience from intake to completion, giving you greater visibility and control throughout the repair process.
A Revamped Blog Designed for Real Value
One of the most exciting updates (especially for our marketing team) is our redesigned blog.
Our new blog format is:
- More visual and engaging
- Cleaner and easier to read
- Equipped with improved search and filtering
Finding company updates, technical insights, and industry best practices is now faster than ever. Whether you’re looking for maintenance tips, equipment education, or industry trends, our blog is designed to deliver practical information you can actually use.
Introducing ARM-CO: Expanding Into Robotics and Automation
With the new year also comes exciting opportunities for Industrial Repair Service. In 2024, we launched our sister company, ARM-CO.
ARM-CO was created to focus specifically on robotic systems and their automation solutions. While Industrial Repair Service continues to support critical repair needs, ARM-CO helps manufacturers move forward with automation strategies that improve efficiency, precision, and consistency.
- Robotic system integration
- Engineering and programming
- Maintenance and lifecycle support
- Transparent, fixed-fee pricing with no hidden costs
- ROI-driven automation planning
In addition to automation services, ARM-CO also sells replacement parts and spare components for robotic systems and cutting-edge FANUC technologies.
An Updated Blog Schedule for Our Two Brands
With the growth of both companies, we’re excited to announce an update to our blog schedule.
Instead of publishing twice weekly under IRS, we’re expanding our content strategy to better serve both audiences.
Moving forward:
- Wednesdays will feature a new Industrial Repair Service blog
- A second weekly post will be published on ARM-CO, diving deeper into robotics, automation, and FANUC technologies
This allows us to deliver more focused, relevant content without diluting what makes each brand unique.
ARM-CO Blog Topics You Can Look Forward To
Some upcoming blog topics include:
- 5 Common Myths About Industrial Robotics
- The Difference Between Collaborative and Traditional Robots
- Is Your Facility Ready for Automation? A Quick Checklist
These posts are designed to educate, inform, and help you make confident decisions, whether you’re repairing existing equipment or planning your next automation step.
Always Improving Your Experience
At Industrial Repair Service, we’re constantly looking for ways to improve your experience, online and beyond. From faster repairs and smarter tools to expanded automation capabilities, everything we do is focused on supporting your operation today and preparing you for what’s next.
We’re excited about this new chapter and look forward to continuing to serve all your industrial repair and automation needs.